Privacy Policy

Updated September, 21st 2024

Introduction

Insight Voice, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Data when you use our website and services, including those that integrate with Google APIs such as YouTube API Services.By accessing or using our Website and Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website or use our Services.

Information We Collect

Personal Data

While using our Website and Services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:
- Email address
- First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City
- Usage Data

Google User Data
Our Services integrate with Google APIs, including YouTube API Services. With your explicit consent, we may collect the following Google user data:YouTube Channel Information: Such as channel ID, channel name, and statistics.- Playlist Information: Including your playlists' titles and IDs.
- Video Data: Details about videos you've uploaded or interacted with.
- Google Profile Information: Your Google account name and email address.
- How We Use Your Information

General Use

We use the collected information for various purposes:
- To provide and maintain our Services
- To notify you about changes to our Services
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis to improve our Services
- To monitor usage of our Services
- To detect, prevent, and address technical issues

Use of Google User Data
We use Google user data solely to provide and enhance the functionality of our Services:
- Authentication: Allowing you to sign in using your Google account.
- Content Display: Displaying your YouTube content within our platform.
- Personalization: Providing personalized content and recommendations.
- Functionality: Enabling features that require access to your YouTube data, such as managing playlists or analyzing channel statistics.

We do not use Google user data for any purposes beyond those necessary to provide or improve our Services.

Data Sharing and Disclosure

Third-Party Service Providers

We may employ third-party companies and individuals to facilitate our Services ("Service Providers"), provide Services on our behalf, perform Service-related services, or assist us in analyzing how our Services are used.Access Limitation: These third parties have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

Data Protection Agreements: We ensure that all Service Providers adhere to strict data protection policies consistent with this Privacy Policy.

Data Sharing of Google User Data

- No Unauthorized Sharing: We do not share Google user data with third parties except as necessary to provide or improve our Services.
- Compliance with Laws: We may disclose your data to comply with legal obligations or valid governmental requests.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred, but we will provide notice before it is transferred and becomes subject to a different Privacy Policy.

Data Security

Data Protection Mechanisms

We implement robust security measures to protect your Personal Data:
- Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
- Access Controls: Access to Personal Data is restricted to authorized personnel who require it for their job responsibilities.
- Secure Storage: Personal Data is stored on secure servers with advanced security technologies.
Regular Audits: We conduct regular security audits and assessments to ensure ongoing compliance with data protection standards.
- Incident Response Plan: We have a response plan to address any data breaches promptly and effectively.

Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Retention Periods: Data is retained for as long as you maintain an account with us or as needed to provide you with our Services.
- Legal Obligations: We may retain certain data to comply with legal obligations, resolve disputes, and enforce our agreements.
- Data Deletion: Upon request or account termination, we will delete or anonymize your Personal Data, unless retention is required by law.

Your Choices and Rights

Access and Control Over Information

Account Settings: You can access and update your Personal Data through your account settings.
Data Portability: You have the right to request a copy of your data in a machine-readable format.
Deletion Requests: You may request the deletion of your Personal Data by contacting us.

Revoking Access to Google User Data

- Google Account Permissions: You can revoke our access to your Google user data at any time via your Google - Account settings (https://myaccount.google.com/permissions).
- Effect of Revocation: Revoking access may limit or disable certain features of our Services that rely on Google user data.

Third-Party Links

Our Services may contain links to third-party websites or services not operated by us:
- No Control Over Third Parties: We have no control over and assume no responsibility for the content or practices of any third-party sites.
- Advised Review: We strongly advise you to review the Privacy Policy of every site you visit.

Children's Privacy
- Age Restriction: Our Services are not intended for individuals under the age of 13.- Parental Consent: We do not knowingly collect Personal Data from anyone under 13 without parental consent.- Data Removal: If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information.

Changes to This Privacy Policy

Updates: We may update our Privacy Policy from time to time.Notification: We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date."
Review Advised: You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:By Email: matthew@insightvoice.ai

YouTube API Services

By using our Services that integrate with YouTube API Services, you agree to be bound by the YouTube Terms of Service.

Compliance with Google Policies

- Google API Services User Data Policy: We adhere to the Google API Services User Data Policy when handling - Google user data, including the "Limited Use" requirements.
- Data Usage: Google user data is used only for the purposes explicitly stated and agreed upon by the user.
- Data Sharing: We do not share Google user data with third parties except as necessary to provide or improve our Services.
- Data Security: We implement industry-standard security measures to protect Google user data.
Google Privacy Policy
For information on how Google collects and processes data, please refer to the Google Privacy Policy.

Use of Google Workspace and YouTube API Data
We integrate with Google APIs, including YouTube API Services and Workspace APIs, to provide specific features to our users.

Google User Data (Including Workspace API Data)
We collect and use Google User Data solely for the purpose of providing and enhancing the functionality of our Services. These purposes include:
- Authentication: Allowing users to sign in using their Google account.
- Content Display: Displaying user content (e.g., YouTube videos, channels) within our platform.
- Personalization: Providing customized content and recommendations.
- Functionality: Enabling features like playlist management or channel analytics.

No Use of Google User Data for AI/ML Training
We do not retain or use any Google Workspace API or YouTube API data to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models. The data collected from users is used only to support the functionalities described, and we comply fully with Google’s "Limited Use" requirements, ensuring that user data is never used for purposes beyond the scope of providing or improving our services.